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Click Here to read the November NEWSWATCH

A Message from the Office of Mayor-President Sharon Weston Broome

3-1-1 — Your Number for Government Informaiton and Services

Download the free Red Stick 11 app on your Apple or Android device; or 311.brla.gov

Call the 311 Call Center for non-emergency issues related to Baton Rouge city parish government services The 311 Call Center is open Monday through Friday from 7:30 AM until 5 PM

 

A call center representative will assist you in finding the appropriate government services. A service request is created and automatically routed to the appropriate department to address your needs.

Our services include:

 

  • Missing pick ups for garbage trash and recycling
  • General information hours and locations
  • Housing conditions overgrown lots junk or in operative vehicles
  • Traffic signal malfunctions street signs traffic light related concerns
  • Sidewalk concerns damaged or in need of repair
  • Tree branch hazards
  • Unpermitted construction
  • Zoning violations
  • Sewer backup’s
  • Potholes

City of Baton Rouge / East Baton  Rouge Parish

Sewer & Solid Waste User Fees

Sewer User Fee:

Sewer usage fee effective July 1, 2018 your sewage user fee will be based on your average monthly water usage for the month of October, November and December 2017 and February,  March and April 2018.

 

If your average usage bill does not accurately reflect your current usage, you may contact the Service Fee Business Office at (225) 389-5378 to request a review of your account.

 Ways to Reduce Your Sewer Bill:

• Reduce water usage during averaging months October, November December February March and April

• Limit lawn watering

• Repair leaking toilets and faucets

• Report water meter leads to your water company

Sewer User Fee:

• Payment locations and options

• 11 Laurel St. Suite 234 (Lobby and drop box

• 8755 Goodwood Blvd. (Lobby and drop box)

• Bank Draft (no fee) contact your water company

• Smart Bill (no fee) contact you water company

• Telephone (with fee) contact you water company

• Online www.brwater.com (with fee)

 

 

Solid Waste Assistance Program:
Low income residents that meet eligibility requirements will receive a monthly discount of $4.50 on the solid waste use the residence receiving discounts most recently every 12-months. For information on this program call(225) 389-5378 or (225) 389-3090 or visit: www.brgov.com

 

Using Bill Pay From Your Bank:

Confirm with your bank how these payments I remitted to the water company. These payments are not always remitted electronically, and may take several days to be received and posted to your account.